post-sales service

Delivery time limit
This product is shipped from China and is expected to be delivered within 8 to 15 days.

Return and refund policy
🔁 Return and refund policy
We hope you are satisfied with the products you have purchased. Please read our policy carefully before placing an order.

💸 refund eligibility
We will offer a refund or exchange under the following circumstances:

✅ Eligible cases:
The goods have not been received within 30 days

Received damaged goods or those of the wrong model sent by the merchant

The package lost during transportation

❌ does not meet the refund conditions:

The delivery address provided by the customer is incorrect.

The product has been correctly dispatched and is on the way. Refunds are not supported.

After receiving the goods, if the buyer buys the wrong model due to personal reasons or it is not a product quality issue, returns and exchanges are not supported.

 

📦 Change policy
If your order is lost or damaged upon delivery, or if the merchant sent the wrong model, we will:

👉 free reissue, or
👉 full refund

⏳ refund process
If you need to apply for a refund, please contact us within 7 days of receiving your order.

📧 email: taishan294@gmail.com

Please include:

Your order number

Brief description of the problem

Photos (if any)

💳 refund method
The approved refund will be returned to your original payment method within 5 to 10 working days.

Contact us at 📬
If you have any questions, please feel free to contact us at any time.